Episode 22 | Apr 27, 2026
The Scaling Subluxation: Adjusting What Breaks When You Try to Grow

Synopsis
Dr. Austin Cohen, who has opened more than 20 chiropractic clinics and now runs 13 active locations along with a software and coaching company, joins The Squadcast to unpack what actually breaks when a subluxation-focused practice tries to scale. The conversation covers hiring on core values, building leadership systems, and why growth demands both support and hard challenges rather than comfort. It is a practical look at the operational and mindset shifts required to go from one successful practice to a multi-clinic organization.
Dr. Austin Cohen shares what actually starts to break when a chiropractic practice begins to grow, and why scaling often exposes deeper issues in clarity, communication, and structure. He explains how increased volume amplifies inconsistency across teams, systems, and messaging, forcing doctors to confront what is not yet defined or repeatable. The discussion sharpens around the idea that growth is not just about doing more, but about building systems that protect the objective of care while maintaining alignment across the practice. Growth will always reveal what is not yet clear or structured, and if it is not addressed early, it will begin to work against you.
Key takeaways
- 1
Core Values Drive Hiring Decisions
Cohen explains that hiring people who genuinely align with the company's core values is what makes his multi-clinic model work and keeps team members long term.
- 2
Growth Needs Support and Challenge
The hosts discuss how real growth requires leaders to push people through hard things, not just offer comfort, since most chiropractors quit when things get easy.
- 3
Leadership Is the Missing Link
Cohen and the hosts agree that strong, well-defined leadership, built through personal development and clear systems, is the biggest gap holding chiropractors back from scaling.
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